Managing Claims
NHRMA Mutual and MPIC work closely with our members to settle legitimate claims quickly. We only settle claims after a thorough review, and we will aggressively defend your operation against questionable claims. On your side and working with you—you'll see how low your claim costs can go.
For NHRMA Mutual members
NHRMA Mutual
NHRMA Mutual offers proactive claims management services designed to ensure employees receive an appropriate level of support while containing the overall cost of workers' compensation protection.
Our Approach to Claims Management
We pay legitimate claims promptly, while fully investigating and aggressively defending against questionable claims.
As a NHRMA Mutual member, we keep you actively involved in claims decisions, including:
• Compensability
• Surveillance
• Alternative duty
• Settlements
For MPIC members
Midwest Provider Insurance Company (MPIC)
Providers know better than anyone, long-term care operations involve people taking care of people, and sometimes accidents happen. If claims do occur, we work with our members throughout the often long and frustrating legal process so we can provide the best defense on every claim.
At MPIC, we try to actually start managing claims before they are ever filed. Our risk management team is fully integrated with the computerized incident reporting we implement at each facility. If we detect a problem, we will dig deeper into the reports to try to stop claims from developing by working with our members, dealing with family members and helping prepare for potential complaint investigations by the state.
If claims become legal, we have a specifically selected group of law firms that we use to defend your claims, which we coordinate with our claims management staff and in-house legal counsel. MPIC keeps you involved and informed throughout the often long and sometimes frustrating ordeal.
